Because we want your wedding to be the amazing day that you envisioned, all items, with the exception of personalized items or items on clearance, are returnable within 14 days of receipt. Let us know within 7 days if you are not satisfied and we will make it right.
Please email email@example.com for returns and to receive a return authorization number. We can not receive merchandise back without a return authorization number. Shipping and handling is nonrefundable for returns and exchanges unless there was a mistake on our behalf.
Items must be in original packaging and in resalable condition or they can not be credited. Items that were damaged in shipment must be reported immediately upon receipt. Items cannot be worn or used and returned as that constitutes fraud.
Any item that has been personalized is nonrefundable, unless there is a defect in workmanship, damaged in shipping, or if the personalization was incorrect due to our mistake. If this is the case you must let us know immediately on receipt of said item. Please contact us at firstname.lastname@example.org
Clearance items are non-refundable - please read item descriptions carefully before purchase.
Orders cannot be cancelled or modified once they have reached distribution. If you change your mind regarding your order, you must ship the order back to us as an exchange or a return.